Account Management

Donington Packaging are strong believers that a business is only as strong as the people you deal with. That’s why we’ve put particular emphasis on recruiting people with good industry experience and who embrace our positive approach.

Dependant upon your location, industry sector and specific requirements, we can offer dedicated account mangers that will work with you, delivering the service and products expected and deserved.

Account managers recognise the importance of being fully aware of your procurement process and all costs associated. With this in mind we want you to be able to monitor and assess your packaging and usage so that you can spot trends, recognise savings and be able to manage your packaging effectively, together with your dedicated Account Manager.

We have a team of dedicated Account Managers with sector specific knowledge who are able to work in partnership with you to advise on and help develop the most effective packaging procurement and delivery process for your organisation. We are able to work collectively with all customers to minimise waste, rationalise packaging, manage stock and aim to reduce the overall cost of transit packaging, with no compromise on quality or the protection of goods.

If you wish to request a FREE packaging audit or speak to a representative to discuss your requirements, please contact us

We like to follow these core principles:

KNOW THE BUSINESS

To manage customer expectations and be able to provide a dedicated Account Manager that would have appropriate industry knowledge, it is vital that we understand your business, its functions and your distribution channel.

UNDERSTAND THE REQUIREMENTS

In addition to meeting the outlined needs of your products, Donington appreciate that customer requirements can also encompass company targets to minimise waste, rationalise packaging, manage stock or reduce costs.

PROVIDE RECOMMENDATIONS

After gaining an understanding of your products and processes, we can then make relevant recommendations to improve the protection, design, sustainability or efficiency of your transit packaging.

 

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